1. Mac App Store Purchases
Apple processes payments for SpaceFix subscriptions purchased through the Mac App Store. SpaceFix cannot independently approve, issue, or route a refund to the payment method Apple has on file.
2. Subscription Cancellation
Cancellation prevents future renewals according to Apple’s subscription settings. You can manage a subscription through the App Store or your Apple Account. Cancellation is not the same as a refund request for a completed charge.
3. Refund Requests
Some Apple purchases may be eligible for a refund. Sign in to Apple’s Report a Problem service, choose “Request a refund,” select the SpaceFix purchase or subscription, and follow Apple’s instructions. Apple determines eligibility.
4. Technical Problems
If SpaceFix is not working as expected, restart the app, confirm the required folder access, run a fresh scan, and review the Support page. Technical assistance from SpaceFix does not replace Apple’s decision on a refund request.
5. Consumer Rights
Nothing in this Policy limits mandatory cancellation, refund, statutory warranty, or consumer rights that apply in your country or region. This Policy does not create a separate 14-day, 30-day, or money-back guarantee.
6. Contact
For refund-policy or technical-support questions, contact support@macspacefix.com. Do not send complete payment-card details or your Apple Account password.
